Policy

City Center Motel Policy

General Policy:

Check In Time: 3:00 pm

Check Out Time : 11:00 am

Check in before 3:00 p.m. is not guaranteed. Should you require a check-in before 3:00 p.m. please call the motel the morning of your scheduled check-in for room availability.

An additional charge of $15/hour will apply.

Check-out is 11 am. Guests may arrange for late check out, if available, for a fee of $15/hour or any portion of an hour, not to exceed 2 hours.

Late check-out requests MUST be approved by the office. Unapproved late check outs will be charged $25 for each hour or portion of an hour thereafter.

All special requests are subject to availability, cannot be guaranteed, and may incur additional charges.

City Center Motel reserves the right to refuse any booking for a good reason.

 

Payment Policy

City Center Motel reserves the right to pre-authorize your credit card prior to arrival.

GUEST MAY SEE ACCOMMODATION BEFORE CHECKING-IN. ONCE CHECKED-IN NO MONIES CAN BE RETURNED OR REFUNDED (EXCEPT THE

SECURITY DEPOSIT PROVIDED THERE IS NO DAMAGE OR LOSS) FOR EARLY DEPARTURE /CHECK-OUT DUE TO YOUR CHANGE OF PLANS,

SINCE THE REGISTRATION FORM CAN NOT BE VOIDED AFTER CHECK-IN.

Upon check-in, photo identification and credit card is required. Only adults (18 years and older) may check in. To prevent credit card fraud we

cannot accept credit card payments without the card present and the credit card must be in the name of the person checking in. We cannot

accept a credit card with your spouse’s name on it, or anyone else’s, unless they are present to show identification and sign the receipt. Rooms

paid by others, such as employers, require signed credit card authorization form with copy of front and back of credit card used. Please call for

more information.

 

Security Deposit

Security deposit is held until departure to safeguard against damage to rooms. It will be refunded upon departure after inspection to room. In

the event that there is damage to any room, the cost of repairs will be deducted from the security deposit. The occupants agree to reimburse

the Motel for the full cost of damage.

 

Cancellation Policy:

You must cancel your reservation 24 hours prior 3pm pacific standard time on your scheduled check-in day to avoid fees.   If cancellation occurs

after 3 pm pacific standard time on the day of your scheduled check-in you will be charged a cancellation fee equal to the first nights stay.  In

order to have a valid cancellation you must possess a cancellation confirmation email or verbally receive and possess a cancellation number.  If

you do not receive a cancellation number you do not have a valid cancellation. No cancellation for same day reservations.

 

No-show Policy:

No-Shows will pay 100% of the first nights stay. The remainder of your stay, if applicable, will be cancelled.

 

Pet Policy:

Pets are allowed in designated rooms only. A pet fee will be charged at time of check in. Guests found with a pet in non-designated rooms will

be obligated to pay a $150 cleaning fee.

 

Smoking Policy:

Smoking is allowed in designated rooms only, which must be specified during your booking. If you smoke in any “non smoking” room you will

be obligated to pay a $150 cleaning fee.

 

Damage Policy:

All guests will be held 100% responsible for all theft and damages done to the property.

 

Disturbance:

City Center Motel reserves the right to require a guest to leave if he/she is causing a disturbance, annoying other guests or hotel staff or is

behaving in an unacceptable manner. No refunds will be given.

 

Complimentary Parking and Internet services:

Limited free parking spaces are available for guests on a first come first serve basis; there is NO guarantee of parking spaces. One vehicle is

allowed per room. All unauthorized vehicles will be charged and towed at the vehicles owner’s expense.

Complimentary Wi-Fi is offered to guests. A password is provided upon check-in, however, please be advised some computer hardware may

not be compatible with the Wi-Fi service offered. Wi-Fi is not guaranteed and no refund will be given for Wi-Fi. Internet services may only be

used for lawful purposes. Transmission of material in violation of federal or state regulation is prohibited. You agree to indemnify City Center

Motel from any and all claims resulting from your wrongful or unlawful conduct and/or improper use of the services.